Privacy Policy

How we protect and manage your information

Last Updated: March 15, 2025

Introduction

At Confinement Meal Bliss ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or place an order for our confinement meals.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

Personal Information

This may include:

  • Name, contact information (email address, phone number)
  • Delivery address and billing information
  • Payment details (processed securely through our payment providers)
  • Health information you voluntarily provide (e.g., dietary restrictions, allergies)
  • Account information if you create an account with us
Usage Information

We may automatically collect certain information about your device and how you interact with our website, including:

  • IP address, browser type, operating system
  • Pages you view, time spent on pages, links you click
  • Referring website, search terms that led you to our site
  • Device information (type, ID, settings)
How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders for confinement meals and services
  • Create and manage your account
  • Communicate with you about your orders, services, or account
  • Respond to your inquiries, comments, or concerns
  • Send you marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Protect against fraudulent or unauthorized transactions
  • Comply with legal obligations
How We Share Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf (payment processors, delivery services, IT providers)
  • Business partners with whom we jointly offer products or services
  • Legal authorities when required by law or to protect our rights
  • In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for various purposes, including to:

  • Remember your preferences and settings
  • Remember your shopping cart contents
  • Understand how you use our website
  • Improve our services based on your browsing behavior
  • Deliver targeted advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to certain processing activities
  • Data portability (receiving your data in a structured, machine-readable format)
  • Withdrawal of consent

To exercise these rights, please contact us using the information in the "Contact Us" section below.

You can also opt out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will make reasonable efforts to ensure that any third parties who receive your information from us maintain appropriate security measures.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Millerz Square Tower D

Jalan 1/13a, 58200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Email: admin@birdnestonline.com

Phone: +60163415705