Frequently Asked Questions

Find answers to common questions about our confinement meals

All Questions

What is a confinement meal?

Confinement meals (月子餐) are specially designed nutritious dishes for new mothers during their postpartum recovery period, typically the first 30-40 days after childbirth. These meals follow traditional practices and are prepared with ingredients that help in recovery, promote lactation, restore energy, and strengthen the immune system.

How long should I consume confinement meals?

Traditionally, the confinement period lasts for 30-40 days after childbirth. However, we offer flexible meal plans ranging from 7 to 28 days to accommodate different needs and preferences. Many mothers start with a 14-day plan and extend if needed.

When should I place my order?

We recommend placing your order at least 2 weeks before your expected delivery date. For unexpected early deliveries or last-minute needs, please contact us directly, and we'll do our best to accommodate your request with our expedited service.

Can I customize my meal plan?

Yes, we offer customization options to accommodate various dietary preferences and restrictions. During the ordering process, you can:

Specify food allergies or sensitivities
Request less salt or oil
Choose vegetarian options
Indicate preference for more lactation-boosting ingredients

For more extensive customization, please contact us directly to discuss your specific needs.

How are the meals delivered?

Our meals are freshly prepared daily and delivered in insulated containers to maintain temperature and quality. We offer two delivery time slots: 10:00 AM - 12:00 PM for lunch and 4:00 PM - 6:00 PM for dinner. You can select your preferred delivery time during checkout.

What areas do you deliver to?

We currently deliver to all major areas within the city and surrounding suburbs. During checkout, you can verify if your address is within our delivery zone. For locations outside our standard delivery area, please contact us to discuss special delivery arrangements.

What ingredients do you use in your meals?

We source high-quality, fresh ingredients for all our meals. Common ingredients in our confinement meals include:

Protein-rich foods like fish, chicken, and lean meats
Iron-rich foods including liver, black fungus, and leafy greens
Lactation-boosting ingredients such as fish soup, papaya, and black sesame
Traditional herbs and spices like ginger, red dates, and wolfberries
Seasonal vegetables and fruits

We avoid "cooling" foods according to traditional Chinese medicine principles during the confinement period.

How should I store and reheat the meals?

For optimal freshness and food safety:

Consume meals within 2 hours of delivery when possible
Refrigerate any unconsumed portions immediately
Reheat thoroughly in a microwave or on the stovetop until steaming hot
Consume refrigerated meals within 24 hours

Detailed storage and reheating instructions are included with each delivery.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers. Payment is required at the time of order to secure your delivery slot. For extended meal plans, you can opt for our installment payment option.

Can I modify or cancel my order?

Order modifications can be made up to 48 hours before your scheduled delivery start date. Cancellations with full refund are accepted up to 72 hours before delivery. For changes or cancellations due to unexpected early or delayed deliveries, please contact us as soon as possible, and we'll do our best to accommodate your situation.

Still Have Questions?

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